Employment Law and Health & Safety support for Reset members

FREE telephone advisory service and online Knowledge Hub

Employment law is fast-paced and complex, HR best practice is constantly evolving, and fines for health and safety breaches are unlimited. Managing people in line with the law and keeping your workplace compliant is therefore essential for any business.

To help you stay on top of your responsibilities and avoid costly mistakes, Reset Membership gives you free access to a legal advisory service, including over the phone and email support, as well as an online Knowledge Hub for all matters relating to Employment Law, HR and Health & Safety compliance. 

Free Adviceline

You can speak directly to qualified experts for straightforward, tailored, professional advice on a full range of employee issues and safety queries. 

This is backed up by an online Knowledge Hub, where you can find hundreds of helpful resources designed to keep your business compliant, from handbook policies to safe methods of working and risk assessment templates.

The service is delivered by leading industry specialists Worknest, who currently support 35,000 organisations nationwide and have a wealth experience in helping employers to create great, safe places to work.

Employment Law & HR Advice Line: 0330 311 2961

Whether you require support for your in-house team or require ad-hoc assistance with complex matters or changes in employment legislation, the Employment Law & HR adviceline is just a call away. Get expert advice on your specific situation, including guidance around:

  • COVID-related matters, including furlough, refusals to work, homeworking and vaccinations
  • Employment contracts and terms and conditions
  • HR policies and your staff handbook
  • Grievances
  • Misconduct and disciplinaries
  • Sickness and absence
  • Performance management
  • Redundancy
  • TUPE – Transfer of Undertakings (Protection of Employment) Regulations

Health & Safety Advice Line: 0330 311 2961

Whatever your business or industry, adopting a pre-emptive approach to health and safety has never been more important. The adviceline enables members to speak to a professionally qualified Health & Safety Consultant at Worknest for practical advice on managing and minimising potential work-related risks, including guidance on:

  • General and specific risk assessments
  • Your health and safety policy and handbook
  • Accident reporting
  • Statutory inspections
  • Fire
  • Appointing a competent person
  • COVID-19 and making your workplace COVID-secure

Fixed-fee, One2One service
Should you require additional, hands-on support, Worknest's personalised, unlimited, fixed-fee One2One services are the perfect solution. With One2One, Reset members can benefit from dedicated Employment Law, HR and Health & Safety support at a preferential rate. This includes:

Your own small team of dedicated Employment Law Advisers and/or a named Health & Safety Consultant for close support with all your employee and compliance challenges;

On-site assistance with General Risk Assessments and Fire Risk Assessments to identify and remedy any areas of non-compliance;

Carefully-crafted contracts, policies and handbooks to keep your business compliant, plus expert drafting of all your employment-related documentation; 

Acting as one of your Competent Persons, which all organisations must have by law to meet the requirements of health and safety legislation;

Market-leading online tools to help you manage your responsibilities, including simple health and safety software, 100+ e-Learning courses (free for 12 months) and full access to helpful employer resources.

For more information, call 0345 226 8393 or email

Accessing support

Knowledge Hub
The Knowledge Hub can be accessed from your Reset Dashboard, all day, every day – 24/7. 

Speak to a specialist
The telephone advisory service is available from 8am-6pm, Monday to Friday (excluding bank holidays). Call the team on 0330 311 2961 or email them at any time: Please have your Reset membership number to hand.

A copy of the Fair Usage Policy can be found here.